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Orders

  • All transactions on erbology.co are processed using Stripe. Their payments infrastructure meets and exceeds the most stringent security standards. For more information about Stripe’s secure system click here.

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  • You may be required to pay customs fees and duties on your purchase based on your shipping destination. Please note that we are not responsible for such fees.

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  • We accept Visa, MasterCard and American Express cards.

    You can also choose to pay with PayPal or Amazon. When selecting this option at checkout, you will be directed to the PayPal or Amazon site. Once the transaction is complete, you will return to erbology.co.

    Please note, payment is only debited from your card at time of dispatch.

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  • We offer the following delivery options:

    United Kingdom
    • Free standard delivery on orders above £30 (3-5 working days)
    • Standard shipping (3-5 working days): £3.99
    • Next working day delivery for orders placed before 12pm: £6.49
    European Union*
    • Free standard delivery on orders above £60 (3-5 working days)
    • Standard shipping (3-5 working days): £7.90

    *Excludes Cyprus and Malta

    Cyprus, Malta
    • Free standard delivery on orders above £70 (3-5 working days)
    • Standard shipping (3-5 working days): £10.90
    International
    • Standard shipping (5-10 working days): £18.90
    United States

     

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  • Your satisfaction is important to us. If for any reason you are unhappy with our product, you can return or exchange it within 14 days after delivery.

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